Out now: Issue 216 of Passenger Transport

Out now: Issue 216 of Passenger Transport

Issue 216 of Passenger Transport is published on September 6. Contents include:     LEAD STORY Battle for the bond with customers Passenger transport operators are being urged to make travel simple for their customers before disrupters do it for them – and take control of the relationship with customers...
A £10m digital strategy for buses

A £10m digital strategy for buses

FirstGroup CCO Martin Bould believes his group is leading the way on harnessing technology   The First Bus app has improved vastly over the past three years   The future of First Bus is uncertain. It was the acorn from which the towering FirstGroup oak grew, but it has now...
Scotland to spend £500m on bus priority

Scotland to spend £500m on bus priority

Bus operators welcome commitment to invest in improved infrastructure – ‘it is fantastic to see buses at the heart of the Scottish Government agenda’   First Minister Nicola Sturgeon with pictured Scottish bus operators ahead of the PfG announcement   The Scottish Government this week announced a “landmark investment” of...
Ticketer celebrates 10 years in business

Ticketer celebrates 10 years in business

10 years ago a small start-up had a vision to transform ticketing. Today Ticketer is the bus industry’s largest ETM supplier   John Clarfelt (right) and First West of England’s James Freeman volunteering at this year’s ImberBus event   10 years ago this weekend, a revolution began in UK transport...
Sweden’s rail market - a model for the UK?

Sweden’s rail market – a model for the UK?

  Having learned lessons from other markets about deregulation of rail services, Sweden offers an interesting model back to the world   Transdev’s Snälltåget   The railway industry across Europe, and in many other places around the world, is slowly, but steadily moving from a model of state backed monopolies...
Latest entries
TfL to use Wi-Fi data to improve Tube journeys

TfL to use Wi-Fi data to improve Tube journeys

Secure, privacy-protected data collection will begin in July, and is expected to improve information about delays and congestion within stations   Tube users at Hammersmith   Depersonalised Wi-Fi connection data will soon be used to help Transport for London improve the information it provides to its customers on London Underground. The depersonalised data collection, which...
Global Public Transport Review 2019

Global Public Transport Review 2019

Welcome to the Global Public Transport Review 2019, a publication devoted to this vital sector. This publication from Passenger Transport, based in London, has been produced to co-incide with UITP’s Global Public Transport Summit in Stockholm on June 9-12 – the world’s biggest public transport event. It features contributions from a variety of organisations involved in...
Destination net zero: ‘We can get you there’

Destination net zero: ‘We can get you there’

The Committee on Climate Change’s new advice for government is to reduce greenhouse gas emissions to zero by 2050. As the largest source of UK GHG emissions (23% of the total), transport will need to see major changes – and modal shift towards public transport must be part of the solution   The Committee on...
Uber to sell bus and rail tickets in Denver

Uber to sell bus and rail tickets in Denver

Ride-hailing app wants to become ‘one-stop shop’ for transport Uber has added public transport routes, times and costs into its app   “Taking an Uber” could soon mean travelling by bus or train. The ride-hailing company has added public transport routes to its app, starting with Denver’s Regional Transportation District. Following a staggered roll out...
Northern Ireland is getting ahead

Northern Ireland is getting ahead

  You may not have yet noticed, but it’s become the place to watch, with growing bus and rail demand and plans for unified ticketing Glider: As a visitor to Belfast you can’t miss this striking new addition to Belfast’s city centre   Of the four main constituent parts of the UK, only one of...
We need bold and ambitious solutions

We need bold and ambitious solutions

Climate change is back on the political agenda and government must respond with radical new policies that achieve modal shift   Stagecoach operates nine BYD ADL zero emission electric buses in Guildford   We haven’t got long. The five warmest years on record have occurred in the last 10 years. The incidence of flooding, drought,...
Read our supplement: The ALBUM Report 2019

Read our supplement: The ALBUM Report 2019

Welcome to the ALBUM Report 2019, a publication from Passenger Transport devoted to Britain’s independent and municipal bus companies. Returning for a fifth consecutive year, this year’s report also incorporates the official Conference Workbook for the 2019 ALBUM Conference, hosted by Cardiff Bus at Cardiff City Hall on May 7-9. We hope you find it...
RDG sets out vision to end failed ‘quick fixes’

RDG sets out vision to end failed ‘quick fixes’

Rail Delivery Group chief Paul Plummer said the proposals to the Williams rail review are intended as ‘building blocks’ for fundamental reform   RDG chief executive Paul Plummer   The Rail Delivery Group has set out proposals for a new rail industry structure which would remove central government from day to day decision making, integrate...
We need to wake up to climate change

We need to wake up to climate change

  Our politicial leaders are under pressure to take action on climate change – and the public transport sector could also do much more Greta Thunberg’s recent travels around Europe have been by train   They say that fact is stranger than fiction. Who would have dared write a story in which leading politicians of...
‘Why can’t buses be as easy as ordering pizza?’

‘Why can’t buses be as easy as ordering pizza?’

Transport Focus research about young people and their experience of using buses reveals their frustration at ‘outdated and antiquated’ experience ‘Why can Domino’s or whoever it is do all of that?’   Young people want the bus user experience to be as easy as ordering pizza or booking cinema tickets on their phones. Focus group...
Stagecoach deal to buy Arriva ‘very difficult’

Stagecoach deal to buy Arriva ‘very difficult’

Perth-based group is reported to be interested in buying bus business from its DB-owned rival – but industry experts say there are too many hurdles   Germany’s Deutsche Bahn is looking to offload Arriva   Stagecoach is reported to be considering a bid for all or part of rival group Arriva. However, industry analysts say...
Pensions crisis ‘risks national rail strike’

Pensions crisis ‘risks national rail strike’

RDG urges DfT to act as a guarantor to pension scheme   Paul Plummer   The Rail Delivery Group has told the Department for Transport that a national rail strike and rail franchising chaos are likely unless the government agrees to act as a guarantor to the railway pension scheme. In a letter to transport...