Passenger satisfaction is priority for new chair of GRC, which is committed to leading the rail industry in the West Midlands by working together to provide passengers, freight operators and stakeholders with a better service Alex Warner has nearly 30 years of experience in the transport industry Alex Warner has been appointed as...
First phase of reinstating fares across London’s bus network Transport for London has announced the phased reintroduction of fare collection on London’s buses from tomorrow (May 23). Passengers on 85 routes services by single-door and New Routemaster vehicles, plus the Route 507/521 ‘Red Arrow’ routes, will need to touch in with an Oyster...
Grand Central extends suspension as MPs raise fears for future of Hull Trains Britain’s two open access train operators continue to face significant impacts from coronavirus. This week Grand Central announced it is to extend the suspension of all operations until the end of June. Meanwhile, Hull MPs have warned that Hull Trains...
Spanish manufacturer offers operators retrofit virus solution Transparent passenger and driver screens aim to reduce the risk of infection Spanish bus and coach manufacturer Irizar has announced it has launched two systems that aim to help UK operators protect passengers and drivers alike from coronavirus. Both systems can be easily installed to vehicles...
Green light for the largest new railway station in the UK HS2’s Old Oak Common station received planning permission from the Old Oak and Park Royal Development Corporation (OPDC) this week. The green light means that work can progress on building what will be the largest new railway station ever built in the...
Operation steps up to coronavirus challenge Transport for London’s Dial-a-ride service has revealed how it has adapted its service in order to support service users and local residents who are in need during the coronavirus pandemic. The operation usually offers a free door-to-door service for older people or those with disabilities who have...
Latest survey shows that the number of people happy to use transport as soon as restrictions are lifted has fallen The range of measures that have been introduced to protect bus workers will be examined Transport for London has asked University College London Institute of Health Equity to provide independent advice as part...
NAT Group says the need for social distancing is making things ‘very difficult financially’ Welsh bus and coach operator NAT Group has warned of the huge financial pressures that the sector is facing in the face of the coronavirus pandemic. The move comes as the South Wales operator and ComfortDelGro subsidiary said it...
Latest survey shows that the number of people happy to use transport as soon as restrictions are lifted has fallen Four out of ten people say they won’t use public transport again until they feel safe in the latest survey findings from Transport Focus. The latest survey of 2,000 people from the independent...
When we enter the ‘new normal’, our passenger transport services could be very different Both the secretary of state for transport and the prime minister have told the travelling public not to use passenger transport There is much speculation about the impact of coronavirus on passenger transport services. Currently, everyone is being...
Transport Focus survey finds that almost 60% of rail season ticket holders who have requested a refund have got it, but some are still waiting after six weeks Transport Focus is calling for train operators to communicate clearly with their customers Some rail passengers are waiting six weeks or more for a refund...
Bus builder wants to lock in benefits of improved air quality in UK towns and cities, and return investment in new buses to traditional levels ADL says that battery electric buses are “available in volume supported by proven expertise in rolling out fleets”, but hydrogen buses “will play a role” Britain’s largest bus...
Post-pandemic passenger transport – a new world