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Out now: Issue 103 of Passenger Transport

Out now: Issue 103 of Passenger Transport

Issue 103 of Passenger Transport is published on February 27 Contents include:       LEAD STORY Labour turns up the heat on private sector Shadow transport secretary says Labour will ‘bin’ rail franchising system and calls Stagecoach executives ‘boneheads’ for stance on bus regulation   NEWS Train operator profit...
Labour turns up the heat on private sector

Labour turns up the heat on private sector

Shadow transport secretary says Labour will ‘bin’ rail franchising system and calls Stagecoach executives ‘boneheads’ for stance on bus regulation     The Labour Party has indicated that it would begin the process of reforming bus and rail industry legislation to provide options for greater public sector control immediately “on...
Brown: Ability to adapt is key to our survival

Brown: Ability to adapt is key to our survival

Go-Ahead points to record in helping local authorities to deliver their objectives at low cost in making the case for voluntary bus partnerships     Go-Ahead has predicted that the ability to adapt services to meet local authority policies along with building strong reputations in local communities will define whether...
Facebook is a useful tool, but there are risks

Facebook is a useful tool, but there are risks

Are you on Facebook? In the UK, 24 million people log on every day and some transport operators are making better use of this forum than others writes Alex Warner     Do you flip? Do you toss? Do you squeeze? How would you respond to this Pancake Day-related question...
‘How do we keep control of our future?’

‘How do we keep control of our future?’

UITP chief executive Alain Flausch says the organisation’s World Congress in Milan later this year will provide an opportunity to consider some transformational changes facing public transport     It was a cold, gloomy day last month when I met with Alain Flausch, secretary general of UITP, the international union of...
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Osborne floats devolved Rail South West agenda

Osborne floats devolved Rail South West agenda

Chancellor George Osborne has challenged councils in the south west of England to come together and create new body to oversee local transport     Chancellor George Osborne has announced that the government is exploring the case for creating a “dedicated Devon and Cornwall rail franchise for the south west of England”. The announcement came...
Great questions for Greater Manchester

Great questions for Greater Manchester

  The new powers for Greater Manchester promised by chancellor George Osborne require careful consideration. Much is at stake   Will all the buses be the same colour? Anyone for Metrolink yellow? (Artist’s impression)   Following the views expressed by others in the previous issue, I am adding my thoughts on the most significant issue...
Transport ticketing innovations recognised

Transport ticketing innovations recognised

TfL’s bank-card ticketing and ticket vending machines which offer real time information were among the winners at the Transport Ticketing Awards     Organisations which have achieved exceptional success and driven forward the development of transport ticketing and passenger information have gained global recognition for their work at a major international event in London last...
‘Rail users are still treated as criminals’

‘Rail users are still treated as criminals’

Revenue protection must join 21st Century, says Passenger Focus     Passenger Focus has called for an overhaul of the way the rail industry deals with passengers who make innocent mistakes when buying tickets in order to provide customer service fit for the 21st Century. In a new investigation into the issue, the watchdog concluded...
North America's hybrid bus revolution

North America’s hybrid bus revolution

Hybrid-powered buses have embedded themselves in the mainstream in the UK bus industry over the past five years, thanks to successive rounds of the Green Bus Fund in England and Scotland. There are now approaching 2,000 hybrid diesel/electric buses in service in the UK and the market leader is BAE Systems, through its partnership with...
DfT review to examine role for bus franchising

DfT review to examine role for bus franchising

Department for Transport asks KPMG to consider if franchising might be an appropriate model for buses, and whether candidate locations exist   Nexus is seeking to take control of bus services in the North East   The government is seeking to enhance its understanding of bus market dynamics in response to growing interest in regulatory...
Your transport ticket on your smartwatch?

Your transport ticket on your smartwatch?

German technology firm examines smartwatches   HaCon illustrations of smartwatch app   Sales of smartwatches are expected to increase rapidly this year and German transport technology firm HaCon has announced that it is developing applications for them. Passengers might be able to use the devices to plan journeys and buy tickets. HaCon has revealed that...
‘National rail ticketing holds back innovation’

‘National rail ticketing holds back innovation’

Arriva calls for Department for Transport  to review anachronistic regulations and outlines potential option for radical ticketing reform   A magnetic stripe ticket   Arriva has called for the Department for Transport to revise “anachronistic” requirements for all train operators to provide a common national ticketing technology and sell tickets for every possible rail trip...
FirstGroup predicts further UK bus growth

FirstGroup predicts further UK bus growth

UK bus business is in ‘unprecedented territory’   A First bus in Sheffield   Patronage has continued to grow strongly at FirstGroup’s UK bus division, despite some of its companies raising fares in line with inflation, following large price cuts the previous year. The bus business has now achieved 19 consecutive months of patronage growth,...
Department in dock over GTR failure

Department in dock over GTR failure

Driver shortages have caused widespread service cancellations at Govia Thameslink Railway, placing the Department for Transport under scrutiny   Commuters make their way past a Thameslink train on the platform at Blackfriars Station, London, in the morning rush hour   The quality of the Department for Transport’s franchise management, aspects of its franchising process and...
West Yorkshire plans second trolleybus route

West Yorkshire plans second trolleybus route

Combined Authority plans second NGT route for 2025 delivery   An artist’s impression of an NGT trolleybus in Leeds   The West Yorkshire Combined Authority has announced plans for a second New Generation Transport trolleybus route in West Yorkshire, despite the government not yet approving the planned first controversial route. The plans for the new...
Stagecoach beat East Coast rivals on quality

Stagecoach beat East Coast rivals on quality

Quality rating was ahead of rivals First and Keolis/Eurostar   An artist’s impression of an IEP train in Virgin branding   Stagecoach/Virgin trounced its rivals for the new East Coast franchise, with a bid that was a clear winner on quality as well as price. Information released to Passenger Transport by the Department for Transport...