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News
Parties promise action on rail value for money

Parties promise action on rail value for money

Labour and Conservative manifestos outline new consumer protection policies and pledge fares freezes to make rail travel more affordable     New measures to improve passengers’ perceptions of the value for money of rail travel are set to be introduced by the new government with both the Labour and Conservative parties pledging reforms in addition...
Lib Dems make bus fare pledge to young people

Lib Dems make bus fare pledge to young people

Party’s manifesto promises to work towards two-thirds discount for those aged 16-21   Lib Dem leader Nick Clegg pictured in June 2013 with teenagers on board a bus in London   The Liberal Democrats would work to introduce a new Young Person’s Discount Card, offering young people aged 16-21 a two-thirds discount on bus travel....
Operators’ opinion of Network Rail plummets

Operators’ opinion of Network Rail plummets

Train operators’ opinion of Network Rail has fallen sharply in its latest customer survey, with less than half saying they are satisfied with the company     A huge fall in train operators’ satisfaction with Network Rail has been set out in the company’s latest annual customer survey. The survey, carried out in autumn 2014,...
First plots pilot for Yorkshire bus concept

First plots pilot for Yorkshire bus concept

Pilot corridor planned for New Bus for West Yorkshire proposals, but First says that it require a ‘supportive environment’ before it makes the move     First West Yorkshire has announced plans for a pilot corridor for its New Bus for West Yorkshire concept, subject to a partnership framework being agreed with the region’s Combined...
Nine out of 10 tram passengers are satisfied

Nine out of 10 tram passengers are satisfied

Edinburgh Trams makes strong debut, winning 95% approval   Pictured: Edinburgh Trams   Nine out of 10 tram passengers are satisfied with their journey according to this year’s Tram Passenger Survey, published last month by Transport Focus. Over 4,900 tram passengers in Blackpool, Greater Manchester, the West Midlands, Nottingham, Sheffield and Edinburgh were surveyed. The...
Abellio starts ScotRail with £1m of giveaway

Abellio starts ScotRail with £1m of giveaway

Dutch group Abellio took over operation of Scotland’s railway on April 1, and revealed plans to overhaul its fleet and increase the use of smartcards   Pictured: Jeff Hoogesteger, CEO Abellio (left), and Derek Mackay, Scottish minister of transport, wave off a train as a symbolic start to the Abellio ScotRail franchise   Abellio has...
National Express leads way on Living Wage

National Express leads way on Living Wage

Commitment will benefit 700 staff at group’s bus, coach and rail business in the UK and ‘lays down a marker’ for others in transport sector to follow     National Express has become the first private sector UK transport group to commit to paying all employees the Living Wage. The commitment covers all staff employed...
SWT deal will enable £50m of improvements

SWT deal will enable £50m of improvements

The Department for Transport and South West Trains have agreed a major package of customer service improvements under amended franchise deal   Tim Shoveller, chief executive of the South West Trains-Network Rail Alliance, and rail minister Claire Perry mark the deal   South West Trains and the Department for Transport have agreed a deal for...
First swoops as limping Greyhound shuts down

First swoops as limping Greyhound shuts down

Insurance-related financial  issues see Western Greyhound collapse as FirstGroup makes a grab for the bulk of the operator’s network in Cornwall   First has leased former Western Greyhound vehicles (Picture: Dave Godley)   FirstGroup has swooped on the network of Western Greyhound, just days after the Cornish independent bus operator was forced to cease all...
ScotRail alliance sees Verster join as MD

ScotRail alliance sees Verster join as MD

Abellio and Network Rail have announced plans to enter into an alliance and revealed Phil Verster as the train operator’s new managing director   Pictured: Phil Verster   ScotRail managing director Steve Montgomery is to leave the train operator in May, just a week after Abellio announced he would remain in the post as part...
Mayors to debate transport issues

Mayors to debate transport issues

30 mayors from around the world invited to attend UITP World Congress     UITP secretary general Alain Flausch met with the mayor of Milan, Giuliano Pisapia, last week to announce a joint initiative to invite 30 mayors from some of the world’s largest cities to attend the upcoming UITP World Congress & Exhibition in...
First challenges airlines and Virgin East Coast

First challenges airlines and Virgin East Coast

Group says open access London-Edinburgh service would offer travellers ‘significantly lower’ fares than Virgin Trains East Coast, Easyjet and Ryanair   First’s existing open access operator, First Hull Trains   FirstGroup has applied to run 10 new open access services per day from London to Edinburgh on the East Coast Main Line. The proposal is...