LCR selects Stagecoach and Go-Ahead

LCR selects Stagecoach and Go-Ahead

Stagecoach has been selected to operate the franchised bus network based in St Helens while Go-Ahead will operates services in Wirral   Mayor Steve Rotheram: buses aren’t a ‘nice to have’ – they’re a lifeline   Stagecoach and Go-Ahead Group have been selected as the first operators to run the...
Public transport’s ‘global family gathering’

Public transport’s ‘global family gathering’

Dubai will host the UITP Summit on April 21-23. We spoke to UITP’s secretary general, Mohamed Mezghani, about the event and what visitors can look forward to   Mohamed Mezghani: “For me, the Summit is about people”   Mohamed, the UITP Summit is heading to Dubai in April, less than...
Out now: The latest issue of Passenger Transport

Out now: The latest issue of Passenger Transport

What’s inside the latest edition of Passenger Transport:     LEAD STORY NPR rail improvements ‘will actually happen’ More than a decade after the Northern Powerhouse Rail project was first proposed, the government has unveiled a three-phase plan for its delivery   NEWS Cornwall probes bus regulation options Market engagement...
NPR rail improvements  ‘will actually happen’

NPR rail improvements ‘will actually happen’

More than a decade after the Northern Powerhouse Rail project was first proposed, the government has unveiled a three-phase plan for its delivery   The plans would see Manchester Piccadilly expanded   A three-phase plan for the long-promised Northern Powerhouse Rail project was unveiled by the government this week. The...
100 more bus routes in Wales and £2 fare cap?

100 more bus routes in Wales and £2 fare cap?

Labour has pledged an enhanced bus offer for Wales if it wins this May’s Senedd election, but will this be matched funding? Rhodri Clark reports   Welsh bus fares for adults aged 22 to 59 would be capped at £2   Labour has pledged 100 more bus routes in Wales...
Let’s get on and fix rail replacement

Let’s get on and fix rail replacement

  A new report by CMAC has shed light on an often overlooked but frequent aspect of the railway’s customer service proposition   2026 has already brought two major shocks. FA Cup holders, my beloved, Crystal Palace, being knocked out of this year’s tournament by non-league Macclesfield, 117 places below...
Putting customers front and centre

Putting customers front and centre

  Those taking decisions should always put themselves in the shoes of the passenger and ask whether what they will think reasonable   Average bus speeds in central London are now down to 7.4mph (picture: Shutterstock)   It was interesting to see the latest figures for bus passenger numbers (PT351)....
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We need one last Christmas cracker

We need one last Christmas cracker

  Capital investment in transport across English cities is welcome, but we must not forget London. Its success must be maintained   50 year old Bakerloo line trains being maintained   I am writing this column after our work Christmas party, which was held in Manchester. Unfortunately, the Urban Transport Group team didn’t get invited...
A quarter century of caring for customers

A quarter century of caring for customers

  For almost 25 years Anthony Smith has represented transport users. He’s about to move on and leaves behind a strong legacy   Anthony Smith received the ‘Lifetime Contribution to Transport’ award at this year’s National Transport Awards   The internet was just a novelty, text messaging was starting to replace pagers, compact disc players...
Reflecting on a year of growth

Reflecting on a year of growth

First Bus has set the groundwork to enter 2024 with strong momentum, and continued investment   Janette Bell: ‘We’re on a mission to get more people to use the bus’   By Janette Bell At First Bus, we’re on a mission to get more people to use the bus – so unsurprisingly this has been...
UK cities need million more bus and rail users

UK cities need million more bus and rail users

Britain’s big cities should significantly increase public transport commuters to catch up with European counterparts, says Centre for Cities think tank   The UK’s big cities outside of London are outliers and would need nearly one million (963,000) additional workers taking public transport to work to bridge the gap with other cities overseas   The...
Go South Coast wins best operator award

Go South Coast wins best operator award

Rail Reform Bill, aimed at legislating rail reforms, was included in last week’s King’s Speech but concerns linger about the pace of the process   Winners celebate on stage at last week’s UK Bus Awards in London   Go South Coast was named UK Bus Operator of the Year at this week’s UK Bus Awards...
Women in Bus and Coach visit Parliament

Women in Bus and Coach visit Parliament

Event at House of Commons saw industry leaders and MPs from all parties hear from members, supporters and allies of the new national initiative   Members, supporters, and allies of the ‘Women in Bus and Coach’ initiative in Parliament last week   Women in Bus and Coach, the initiative to support women in the bus...
Transport must wait as election looms

Transport must wait as election looms

  With the government focussed on defying the odds and clinging to power, and Labour being cautious, transport is in the long grass   The prime minister Rishi Sunak hosting a Cabinet meeting last week   And so the long run into the general election has begun. It is the period of a Parliament when...
A mood-lifting trip should start with us

A mood-lifting trip should start with us

  Public transport isn’t just about essential journeys. It can also be about fun days out, but this opportunity is too often overlooked   I don’t think the transport industry does enough to extol the virtues of a trip out from a well-being perspective   Beauty is in the eye of the beholder. I guess...
Rail industry baffled by sluggish reform plans

Rail industry baffled by sluggish reform plans

Rail Reform Bill, aimed at legislating rail reforms, was included in last week’s King’s Speech but concerns linger about the pace of the process     The recent King’s Speech has drawn attention to industry frustration with the sluggish implementation of rail reform and the implementation of the Williams-Shapps Plan for Rail. While the Rail...
Buses in Wales head in a new direction

Buses in Wales head in a new direction

  Progressive and coherent in its approach to transport policy, the Welsh Government has plans to transform public transport   Revamped:The Snowdon Sherpa network   As you’ve probably noticed, it’s all happening in Wales. Of the four nations of the UK, Wales is taking by far the most progressive and coherent approach to transport. Making...
We’ve saved them, now let’s revive them

We’ve saved them, now let’s revive them

  Closing ticket offices was a terrible idea that no-one wants to own. They should remain, but there are things we can do differently   Thankfully, plans to close ticket office have been abandoned   I said shame shame shame shame shame shame shame. Shame on you. It’s one of my favourite musical quotes and...
‘Frustrated’ Shoveller sought new challenge

‘Frustrated’ Shoveller sought new challenge

Tim Shoveller tells Calling All Stations podcast about the reasons behind his departure from Network Rail last summer to take charge at Freightliner   Tim Shoveller left Network Rail to become CEO of freight operator Freightliner in July   The railway must unify behind aligned goals and empower its local management. That is the message...