Operations Manager

Thames Travel, part of the Go-Ahead Group, is one of the UK’s leading public transport providers, delivering reliable and high-quality services across our communities.

We’re looking for an experienced and driven Operations Manager to lead our day-to-day transport operations. This is a key leadership role where you’ll ensure safe, compliant, and efficient services while driving performance, customer satisfaction, and business growth.

Key Responsibilities

  • Act as Transport Manager, ensuring full legal and regulatory compliance
  • Oversee daily bus and coach operations, maintaining high standards of reliability and service
  • Manage operational performance across contracts and identify improvement opportunities
  • Lead, develop, and support operational teams to deliver strong results
  • Build effective relationships with stakeholders, customers, and union representatives
  • Monitor performance, manage budgets, and drive efficiencies
  • Ensure compliance with health & safety, driver hours, and company policies

About You

You will be a confident, proactive leader with strong operational experience and a passion for delivering high-quality service.

Essential:

  • Transport Manager CPC
  • Full UK driving licence
  • Experience in transport/operations management
  • Strong leadership and communication skills
  • Commercial awareness with the ability to analyse data and improve performance

Desirable:

  • PCV licence
  • Experience working with unions or fleet/engineering teams

What We Offer

  • Competitive salary
  • 25 days holiday + bank holidays
  • Contributory pension
  • Free/discounted travel
  • Employee Assistance Programme
  • Development opportunities within the Go-Ahead Group

Interested? Send your application to jake.edwards@oxfordbus.co.uk.

 
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