2017 National Cycle-Rail Awards show how work by the rail industry and its partners is oiling the wheels of a cycle-rail boom across Britain



The National Cycle-Rail Awards, run by the Rail Delivery Group on behalf of the Cycle-Rail Working Group, are sponsored by Cyclepods and are now in their 13th year. The awards play a key part in increasing cyclists’ access to the railway by improving cycle facilities at stations, security and the sharing of best practice.

This year’s winners, judged in tandem with cycling stakeholders and campaign groups, include:


CrossCountry won the Best Customer Service Award for its new service for cyclists, making cycle reservations on board easier through new online channels, and gaining more positive feedback;

PARTNERSHIP WORKING: Sustrans Scotland and Stirling Council

Sustrans and Stirling Council won in this category for Dunblane Station, creating a more user-friendly environment to encourage people to walk and cycle to and from the station;

INNOVATION: Merseyrail

The train operator won in this category for provisions for cyclists during Wirral tunnel track renewal, increasing the use of ‘Bike & Go’ cycle hires as well as using a ground-breaking and effective ‘bike bus’ project allowing customers to continue their journeys without hassle;

DOOR-TO-DOOR JOURNEYS: TransPennine Express

TransPennine Express won this award for station travel plans, meaning that every station on its network will have a clear and actionable plan for improving integration between trains and local transport;

CYCLE CHAMPION: Steve Smith, Stagecoach

Steve Smith was named as Cycle Champion for his leadership, coordination and motivation in delivering cycle facilities for South West Trains (now South Western Railway);

CYCLE SECURITY: Waltham Forest Council

Waltham Forest Council won in this category for Leyton Cycle Hub, a new facility that has created one of the safest cycle parking facilities in the UK;


Gravesend station on the Southeastern network was named Station of the Year for addressing concerns regarding security and the availability of cycle parking;


Southeastern won in the operator category for improvements to cycle facilities at Ashford, Dartford and Tonbridge, investing £4.6m to create 1,246 cycle spaces over a two-year period.

This year’s awards were presented by Rupert Furness, head of active and accessible travel, at the Department for Transport. The ceremony was also addressed by guest speakers Pier Eringa, chief executive of ProRail in the Netherlands, and Alex Montgomery from Microsoft.


This article appears in the latest issue of Passenger Transport.

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