Commitment will benefit 700 staff at group’s bus, coach and rail business in the UK and ‘lays down a marker’ for others in transport sector to follow



National Express has become the first private sector UK transport group to commit to paying all employees the Living Wage.

The commitment covers all staff employed by the company and its contractors. It will mean pay increases for 700 people working at NEG’s UK bus division, coach business and train operator c2c.

The commitment will be implemented in stages, with 350 staff at the West Midlands and Dundee bus companies the first to benefit in January 2016. It will be implemented across the rest of the business by the end of 2017.

The Living Wage is currently £9.15 an hour in London and £7.85 an hour across the rest of the UK. The national minimum wage of £6.50 an hour will rise to £6.70 in October.

An NEG spokesman told Passenger Transport that the move would have a positive impact on service quality by improving staff satisfaction and NEG’s ability to recruit. “It’s an investment that will support the emphasis we place on service quality, as well as being the right thing to do for our employees,” he said.

Rhys Moore, director of the Living Wage Foundation, said NEG’s stance should encourage other transport groups to adopt a similar position.

“Over 1,200 organisations are now accredited Living Wage employers across the UK,” he commented. “National Express will be the first private transport group to accredit, and we hope their announcement today and the leadership that they are showing, will lay down a marker in the transport sector.”


This article appears inside the latest issue of Passenger Transport.

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