Welsh bus support hinges on free NHS travel

Welsh bus support hinges on free NHS travel

Combined support of £69m for bus operator hardship fund   NHS staff will receive free travel on buses throughout Wales in return for hardship funding from the Welsh Government over the next three months. Transport for Wales will receive additional funding support and a hardship fund has been set up...
Passenger Transport: Covid-19 statement

Passenger Transport: Covid-19 statement

  COVID-19 STATEMENT Magazine will be temporarily suspended, but we will be online Subscribers will see their subscriptions extended accordingly We will return in a strong position At this difficult time our thoughts are with our friends and colleagues across the UK and around the world. We are especially mindful...
Will office culture be a thing of the past?

Will office culture be a thing of the past?

  Our Whitehall insider imagines what’s going on inside the minds of the mandarins at Great Minster House, home of the DfT   I’m going to break the habit of a lifetime and on this occasion will refrain from any grumbling. The situation we face today is too serious and...
Shapps - bus rescue package is days away

Shapps – bus rescue package is days away

Shapps tells MPs that bus sector is next in line for help, and writes letter to CPT boss Graham Vidler   Shapps said that the plight of smaller bus operators was a particular concern   Transport secretary Grant Shapps told MPs this week that buses would be the next sector...
Emergency support for the Scottish bus industry

Emergency support for the Scottish bus industry

Concessionary travel reimbursement and Bus Service Operator Grant payments to be maintained at the levels forecasted prior to the impact of COVID-19     The Scottish Government has announced that it will provide bus operators with additional financial assistance to maintain essential services. This is intended to offset the impact...
Bus companies offer free travel to NHS staff

Bus companies offer free travel to NHS staff

Edwards Coaches and Warrington’s Own Buses offer support to healthcare workers during period of “uncertainty and angst”     Two bus operators are offering free travel to NHS staff during the coronavirus pandemic. South Wales-based Edwards Coaches has been offering free travel on its local bus services to NHS staff...
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So you care about customers? Prove it

So you care about customers? Prove it

Customer Services Centres provide the best possible insight into the customer proposition and views of customers. Go there and get involved – writes Alex Warner   Pick up the phone and talk to your customers. You might learn something   It never ceases to amaze me the number of transport senior managers who purport to...
Micro-mobility opportunity for UK

Micro-mobility opportunity for UK

  As micro-mobility is legally enabled in the UK in the coming months, we can expect to see the regional and global players arrive   A scooter in a cycle lane in Vauxhall, London   Micro-mobility is a contemporary phenomenon that is broadening the range of mobility solutions available to travellers in cities across Europe...
Bus franchising now mayor’s ‘leading option’

Bus franchising now mayor’s ‘leading option’

Steve Rotheram says Liverpool’s year-long ‘Big Bus Debate’ has influenced his thinking on franchising and ‘doing nothing is simply not an option’   Go-Ahead Group will recruit a record-breaking 1,200 apprentices this year   Steve Rotheram, the mayor of Liverpool City Region, says that he now considers a London-style franchised bus service as the “leading...
‘We’ve nationalised the wrong train operator’

‘We’ve nationalised the wrong train operator’

Northern Powerhouse Partnership director attacks TransPennine   FirstGroup’s TransPennine franchise began in April 2016   A representative of major business interests in the North of England has criticised FirstGroup over its “absolutely shocking” stewardship of the TransPennine Express franchise. The attack came from a director of the Northern Powerhouse Partnership think-tank, which is chaired by...
Street launches £15bn West Midlands rail plan

Street launches £15bn West Midlands rail plan

Mayoral hopeful plans 20-year programme of rail improvements     West Midlands metro mayor Andy Street has launched his bid for re-election in May with an ambitious £15bn, 20-year plan to significantly ugrade public transport in the region. The former John Lewis boss envisages opening eight new light rail lines as part of the West...
Comfort or ‘capitalist realism’?

Comfort or ‘capitalist realism’?

  Many are unhappy about the utilitarian nature of modern train design in the UK. We could learn much from elsewhere in Europe   NS is working on train designs that enhance the experience for customers   There are a lot of new trains – faster and with more seats. So that’s good. Some of...
North of England Transport Summit Review 2020

North of England Transport Summit Review 2020

Welcome to the North of England Transport Summit Review 2020, a publication devoted to transport in the North of England. This publication has been produced by Passenger Transport, in association with Transport Times Events, to coincide with the fourth annual North of England Transport Summit. This event will be held in Manchester on February 12...
Transport groups scale up apprentice intakes

Transport groups scale up apprentice intakes

Stagecoach and Go-Ahead used National Apprenticeship Week in England to reveal that they will recruit an extra 800 apprentices in 2020   Go-Ahead Group will recruit a record-breaking 1,200 apprentices this year   Transport groups Stagecoach and Go-Ahead used National Apprenticeship Week in England (February 3-9) to announce plans to scale up their recruitment of...
Bus use falling, but new markets emerging

Bus use falling, but new markets emerging

New report reveals that traditional bus markets are declining but new ones, such as ‘Millennial Bus Man’, offer a fresh long-term focus for revival   The report finds that while traditional bus markets are in decline, new ones are emerging among millennials   A new report by the Independent Transport Commission uncovers major changes in...
‘Taking back control’ could bite Shapps

‘Taking back control’ could bite Shapps

  The transport secretary appears to have developed an enthusiasm for bringing franchises back under public control – but will it help?   Grant Shapps   It was interesting for me as an amateur Kremlinologist with a ministerial background to listen to transport secretary Grant Shapps addressing the annual parliamentary reception for the Campaign for...
Could you have done a better job at Northern?

Could you have done a better job at Northern?

Grant Shapps has stripped Arriva of the Northern franchise, blaming the management. But I think that responsibility for its problems lies elsewhere – writes Alex Warner   Chris Burchell   Grant Shapps got what he wanted, so too did Andy Burnham, the trade unions and the media – because Arriva being stripped of the Northern...
The Joe Wood Scheduler of the Year Award

The Joe Wood Scheduler of the Year Award

  The Joe Wood Scheduler of the Year Award, sponsored by CitySwift Schedulers play a vital role in the UK bus industry, but they rarely get the recognition they deserve. That’s why Passenger Transport has teamed up with CitySwift, the data-driven bus scheduling and business intelligence platform, to launch a new award for 2020 –...