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Public Transport 2.0 - the future of travel

Public Transport 2.0 – the future of travel

Welcome to the 2022 edition of Public Transport 2.0 – the future of travel This publication focuses on how public transport is harnessing innovation and technology to meet our evolving mobility needs. We hope you find it an interesting read and we welcome all feedback. Click on the image above...
Out now: Issue 264 of Passenger Transport

Out now: Issue 264 of Passenger Transport

Issue 264 of Passenger Transport is published on May 6. Contents include:     LEAD STORY Make bus travel normal again – ministers urged Confederation of Passenger Transport wants the Department for Transport to reverse powerful ‘avoid public transport’ message to rebuild patronage   NEWS EXTRA: ALBUM Conference Concessionary travel...
Make bus travel normal again - ministers urged

Make bus travel normal again – ministers urged

Confederation of Passenger Transport wants the Department for Transport to reverse powerful ‘avoid public transport’ message to rebuild patronage   There is concern in the bus industry that the robust ‘avoid public transport’ message from government during the pandemic is still influencing travel behaviour   Department for Transport ministers are...
Are weekends key to patronage recovery?

Are weekends key to patronage recovery?

Some Transdev routes exceeding 2019 patronage figures   Transdev’s ‘Hotline’ has reported patronage better than 2019   New figures from the Department for Transport suggest public transport patronage is slowly recovering from Covid-19 in Great Britain, but patronage at weekends is exceeding that of weekdays in many cases. The latest...
Want to travel? Sorry, railway closed

Want to travel? Sorry, railway closed

  Blockades to enable railway engineering works are commonplace. Is it surprising that many reach for the car keys at weekends?     Saturday April 16, was a great day for the beleaguered coach industry. The FA Cup semi-final between Liverpool and Manchester City saw the biggest single movement ever...
Don’t neglect your older customers

Don’t neglect your older customers

  If your concessionary travellers have not returned since Covid, ask yourself this… what have you done to make them feel valued?   My dad is a proud bus user!   Have you ever been to an ALBUM (Association of Local Bus Managers) Conference? I was at their annual shindig...
Latest entries
SURVEY: The State of UK Public Transport

SURVEY: The State of UK Public Transport

Are you a professional in the public transport sector? Tell us what you think about the state of UK Public Transport     In 2021 our State of UK Public Transport survey asked public transport professionals how they felt the industry had coped with the enormous challenges and uncertainty of Covid-19. We also asked for...
Bus Rapid Transit can help with the recovery

Bus Rapid Transit can help with the recovery

Covid has changed the way we travel. BRT can do the same, by providing reliable, frequent, direct and cost-effective transport. Join the conversation!     By James Freeman Covid has done funny things to people’s habits – it’s going to take a long time to recover the patronage levels we used to have. I remember...
Mobility professionals will gather in Paris

Mobility professionals will gather in Paris

European Mobility Expo expected to attract 11,000 visitors     The tenth edition of European Mobility Expo will be held from June 7-9 at the Paris Porte de Versailles exhibition centre; over 170 exhibitors will welcome some 11,000 visitors. This three-day event is devoted to mobility professionals, giving them an opportunity to meet, discuss, and...
Read our supplement: The ALBUM Report 2022

Read our supplement: The ALBUM Report 2022

Welcome to the ALBUM Report 2022, a publication from Passenger Transport devoted to Britain’s independent and municipal bus companies. Returning for a sixth year, this year’s report also incorporates the official Conference Workbook for the 2022 ALBUM Conference, hosted by Blackpool Transport on April 26-27. We hope you find it an interesting read and we...
SME bus operators are optimistic about future

SME bus operators are optimistic about future

Britain’s small and medium-sized bus operators face huge challenges but there is positivity ahead of next week’s ALBUM Conference in Blackpool   Bus use is back to 75% of pre-Covid levels in Blackpool   While acknowledging the huge challenges their sector faces, there is optimism among Britain’s small and medium-sized bus companies ahead of next...
What’s the future for ticket offices?

What’s the future for ticket offices?

  My former boss, ‘Sir’ Michael Holden, recently caused a stir by suggesting they could be closed. A rethink is certainly required   Ticket offices aren’t always as bright and appealing as this one   That Workplace Reform discussion, which I wrote in the last issue won’t go away. My first-rate, former gaffer, Michael Holden...
Stagecoach boss planning revolution

Stagecoach boss planning revolution

Stagecoach UK managing director Carla Stockton-Jones told the Young Bus Managers Network about her strategy for the future. Andrew Garnett reports   Carla Stockton-Jones joined Stagecoach from Sky in 2020   It has been something of a baptism of fire for Carla Stockton-Jones since her appointment as Stagecoach’s UK managing director in October 2020. The...
Cornwall launches bus fares revolution

Cornwall launches bus fares revolution

Pioneering trial backed by £23.5m from the UK Government will see bus fares slashed for an initial four-year period across Cornwall’s bus network   Left to right: Linda Taylor, Simon Goff and Richard Stevens launch the bus fares pilot   Cornwall Council is promising a revolution in its bus services after the launch on April...
Wales moves to take control of bus services

Wales moves to take control of bus services

The Welsh Government is bringing forward legislation for bus franchising to create an ‘easy to use’ bus network that can challenge car dependency   Lee Waters wants to turn the tide in favour of buses   “For more than 70 years we have made it easy to travel by car and harder to travel by...
Go-Ahead strategy favours bus expansion

Go-Ahead strategy favours bus expansion

New chief executive Christian Schreyer reveals ambitious new strategy but brands existing German rail contract ‘a mistake’. Andrew Garnett reports   Schreyer: Focus on improving the next billion journeys   Recently installed Go-Ahead chief executive Christian Schreyer aims to move on from the debacle of the Southeastern rail franchise and problematic overseas contracts with an...
Another nudge in the wrong direction

Another nudge in the wrong direction

  By helping motorists and ignoring public transport users, the chancellor continued a long tradition in his Spring Statement   Chancellor Rishi Sunak was feeling so generous towards motorists that he even had himself photographed filling up the Kia car of a Sainsbury’s employee   The highlight of the recent Spring Statement was the 5p...
Workplace Reform - can we really do it?

Workplace Reform – can we really do it?

  The railway is talking about Workplace Reform, the post-Covid world demands it. But what will it look like and will it happen?   The railway needs the right people in the right place at the right time   ‘Workplace Reform’ are the two words that are on the lips of every rail industry bigwig...