Bus Development Manager

£55322 – £62265 per annum
Perm – full time

Are you looking for a role where you will be at the forefront of implementing new and innovative ideas?

Within this brand new role, you will have the ability to help deliver a progressive and ambitious bus service improvement plan. You will be a strong communicator with great interpersonal skills as you will be dealing with stakeholders, politicians and bus operators.

As a Bus Development Manager you will be responsible for leading and developing a high performing team to manage all aspects of the planning, development and delivery of the bus services in the West Midlands.

What will you be doing?

• Responsible for the strategic planning and development of the West Midlands Bus Network
• Delivery of all aspects of subsidised bus services
• Develop and deliver robust processes to manage, monitor and report overall performance of the bus network
• Ensure timely engagement with bus operators on any issues regarding non adherence of registrations to statutory partnerships
• Responsible for the delivery of all aspects of the West Midlands Ring and Ride and Demand Responsive Transport service, ensuring that robust contracts are in place for effective delivery
• Develop the Bus Network and Performance Team to provide (Bus) Traffic Management Responsibilities as part of their core function
• Monitor and assist in the reporting of the financial performance of all appropriate budgets

On occasion, you will be required to to work outside normal office hours, including weekends. This will also include attendance at internal and external operational control centres to assist in the management of the network during planned and unplanned events. There is an expectation that you will also be part of the silver on-call rotation, providing 24 hr response to operational issues across the integrated network.

About you

To be successful in this role the below is essential:

• Proven track record of leadership and customer focus in the bus service delivery sector
• Experience of working with Local Highways Authorities and influencing change for the benefit of sustainable modes
• Experience of the operation, planning and management of public transport operations
• Excellent interpersonal skills with a proven track record of negotiating and influencing skills
• Be able to effectively communicate at all levels through different methods

Good analytical skills and the ability to review information and determine the best approach would be desirable. It would be great if you were able to make decisions effectively, using your own knowledge or available data.

It would be beneficial if you have an active membership for the transport sector and it would be advantageous if you have knowledge of the relevant Acts of Parliament and related legislation for bus services and traffic management responsibilities.

About us

Our role in the West Midlands has never been more important and in these extraordinary times we’ve shown we can step forward, speak up for our region and bring people together. Everything we do is focused on making life better for people in the West Midlands – that’s our reason for being here and it drives every move we make. We lead and support others to deliver our shared future vision for the region – a happier, healthier, better connected place to live and work.

We fully believe that we are only as great as the people who work for us and are committed to providing a positive, healthy and inclusive working environment where our people feel valued and respected. We’re ambitious, forward thinking and determined to find better ways of working, always leading the way in what we do. We trust and support each other to get the job done, and encourage creativity, originality and curiosity from those who work with us.

We are a “Leaders in Diversity” accredited organisation, are in the Inclusive Top 50 Employers List and are one of The Times Top 50 Employers for Women. As a Disability Confident Employer, we have made a positive commitment to interviewing all applicants with a disability who meet the essential role criteria. We are committed to building a team of people with varied backgrounds and experiences as we recognise that this will only benefit us as an employer, the more inclusive we are the better our work will be, and welcome applications from young people, Black, Asian and ethnic minority groups and women at senior levels.

We’re dedicated to providing a broad range of rewards and benefits and constantly benchmark our benefits packages to ensure they are attractive for all our people. As well as a competitive salary, employees also receive 27 days annual leave (plus public holidays) and access to a great pension scheme.

Furthermore, wherever possible we will offer flexible working options which assist work-life balance. We are very happy to discuss a flexible working pattern that suits your needs, so please do not let that be a barrier to applying. If your values align with ours and you’re committed to working towards creating a future we can all be proud of, we want to hear from you.

About your application

The online Application Form you’ll be asked to complete plays a key part in our recruitment and selection process. We use the information you provide to decide whether to invite you for an interview. It is important that you complete the Application Form as fully and accurately as possible. You will be asked to upload a Supporting Statement (not a CV) and this should include specific examples which demonstrate how you meet the essential criteria for the role for which you are applying.


16 Summer Lane, Birmingham, B19 3SD. Hybrid working conditions are currently in place which means working remotely and coming to the office when required.

CLICK HERE to apply.

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