Bus Users Twitter poll offers insights on how people feel about getting back on the bus

 

 
Two-thirds of bus users are willing to continue using buses, according to a Twitter survey by Bus Users.

The survey, which attracted nearly 1,500 responses, sought information on the extent and nature of people’s concerns around bus travel as the rules on lockdown are eased. It was launched to coincide with face coverings becoming mandatory on public transport in England.

The survey asked five key questions:

  1. Are you able to wear a face covering?
  2. Are you aware of safety measures put in place by bus operators?
  3. Are you willing to use the bus?
  4. Have your views on public transport changed?
  5. What concerns you most about travelling on public transport?

In all, 73% of respondents said they would be wearing a face covering, 84% of people were aware of safety measures put in place by operators, over 65% were willing to use the bus, and around half said their views on using public transport had not changed during the crisis.

In the run-up to the survey, many people had reported concerns around their own ability to follow the rules and were fearful of being challenged by drivers and other passengers. Interestingly, however, the survey reported nearly 70% of people were more concerned about other people breaking the rules.

Operators have clearly done a great deal to communicate with their passengers and despite some concerns, the vast majority (65.8%) of people said they were willing to return to bus travel

“Operators have clearly done a great deal to communicate with their passengers and despite some concerns, the vast majority (65.8%) of people said they were willing to return to bus travel,” said Dawn Badminton-Capps, Bus Users director for England.

“What’s needed now is clarity and consistency around the rules on bus travel and how they are enforced. The bus will be a vital tool in our economic and social recovery and we need everyone to feel confident and safe about travelling if we are to ensure services are viable and sustainable for the future.”

To read the full report CLICK HERE.

 
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