Issue 216 of Passenger Transport is published on September 6.
Contents include:

 

 

LEAD STORY

Battle for the bond with customers
Passenger transport operators are being urged to make travel simple for their customers before disrupters do it for them – and take control of the relationship with customers

 

NEWS

Scotland to spend £500m on bus priority
Bus operators welcome commitment to invest in improved infrastructure – ‘it is fantastic to see buses at the heart of the Scottish Government agenda’

HS2 delay as review probes project’s future
Schapps announces delay and cost increase as prime minister orders a wide-ranging review into the future of the troubled high speed rail project

‘Don’t cut fuel duty – help public transport’
Greener Journeys says fuel tax cut would be the wrong message

Operators make call for partnership working
North east bus operators association is reborn as ‘NEbus’ with a call for greater partnership working and a host of improvements planned

TfL rejects plan to shut Victoria Coach Station
87-year old facility will remain as London’s coach terminal

TfW rail performance slumps over summer
School summer holidays saw Transport for Wales Rail Services struggle with cancelled, delayed or short formed trains on a number of key rail routes

PSVAR could hit rail replacement coaches
Confusion over interpretation of access legislation

 

INNOVATION & TECHNOLOGY

Stagecoach boss speech on autonomous buses
Martin Griffiths will give update on trials at October show

Future of MaaS ‘to be decided’
UTG warns it could make it harder for marginalised members of society to travel

 

TRAVEL TEST

Bus travel remains grounded at Heathrow
My epic journey from Shepperton to Uxbridge by bus, via Heathrow, exposed the challenges that bus users face on the periphery of London

 

COMMENT

Norman Baker: HS2 will be scaled down, not scrapped
The choice of Douglas Oakervee to lead the review of HS2 suggests that the project will be curtailed rather than killed off

Giles Bailey: Sweden’s rail market – a model for the UK?
Having learned lessons from other markets about deregulation of rail services, Sweden offers an interesting model back to the world

Nick Richardson: Tracking changes in transport trends
New statistics show the latest emissions and travel trends which show circumstances may be changing – is this good news?

Could this be the end of the line for HS2?
Our Whitehall insider imagines what’s going on inside the minds of the mandarins at Great Minster House, home of the DfT

 

MAKING TRAVEL SIMPLE

Thomas Ableman: Focus on friction, or someone else will
Without subsidy to fuel its growth, Uber is less of a threat. The transport industry must now focus not on disruptors but on users

A £10m digital strategy for bus
FirstGroup CCO Martin Bould believes his group is leading the way on harnessing technology

Wide variations in quality of apps
For the first time, we have researched which apps are currently available to public transport users and how highly they are rated

Ticketer celebrates 10 years in business
10 years ago a small start-up had a vision to transform ticketing. Today Ticketer is the bus industry’s largest ETM supplier

 

CAREERS

Boswell to leave Hitachi
After four years with the Japanese manufacturer, Karen Boswell plans to quit business in October

 

RECRUITMENT

Commercial and Planning Officer – Oxford Bus Company, Thames Travel and Carousel Buses

Marketing Manager – First Cymru

Commercial Manager – First Hampshire, Dorset and Berkshire

 

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