Director of Service Operations

Location: Belfast
Salary: Attractive compensation package

Translink is Northern Ireland’s leading transport company, providing award winning integrated bus, coach and rail services 364 days per year, and carrying circa 80 million customer journeys every year within and from NI.

The organisation wishes to appoint a Director of Service Operations to provide senior-level strategic leadership to the divisions within the Service Operations, including Bus, Rail and Engineering.

This is a rare and exciting opportunity for a highly accomplished leader to join Translink at a crucial time in its delivery of transformational change in public transport across the region, with the recent launch of the Belfast Glider and plans for the major new Belfast Transport Hub.

The successful candidate should possess the following experience and skills:

  • Senior management experience in bus operations, rail operations or engineering within either bus or rail.
  • Experience of managing large, geographically-diverse teams and a highly unionised staff environment with long traditions.
  • Managing organisational change.
  • Proven experience of developing and implementing Project Control Systems.
  • Demonstrable experience of delivering performance against key indicators in a relevant unionised environment.
  • An understanding of the requirement of working in the public sector and knowledge of the relevant processes, attendant constraints and statutory duties.
  • A comprehensive understanding of relevant legislation with regards to public transport provision.
  • Demonstrable ability to manage significant budget, external funding opportunities and effectively applying key commercial, business and other management processes.

To obtain more information about the role or to request an applications form, please contact 4c Executive on 028 90 434343 or by emailing

To apply for this role, completed applications must be returned to 4c Executive by 12 midday, 22nd October 2018.

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